英国的社区外展图书馆服务：以 Wirral 医院国民保健服务信托基金（WHNT）为例的研究。
Community outreach library services in the UK: a case study of Wirral Hospital NHS Trust (WHNT).
作者信息
Dowse Frances Maria, Sen Barbara
机构信息
McArdle Library, Education Centre, Arrow Park Hospital, Wirral, UK.
出版信息
Health Info Libr J. 2007 Sep;24(3):177-87. doi: 10.1111/j.1471-1842.2007.00714.x.
AIMS AND OBJECTIVES
The study evaluates the Community Outreach Library Service at Wirral Hospital National Health Service Trust (WHNT). It considers the information seeking behaviour and information needs of primary care staff, and service effectiveness in meeting those needs.
METHODS
A literature review established the current context and areas of best practice. The investigative case study used postal questionnaires to 250 primary care staff and an interview with the Community Outreach Librarian.
FINDINGS
Themes emerged from the literature regarding information seeking behaviour, information needs, and meeting user needs through effective service delivery. Outreach services have value in terms of improving information skills and providing services at point of need. Time is a major constraint for both users and service providers.
CONCLUSIONS
Investment is needed from appropriate funding sources to support the provision and marketing of outreach library services. Librarians benefit from sharing best practice. The continued evaluation of outreach library services is recommended.
目的与目标
本研究评估了威尔拉尔医院国民医疗服务信托基金（WHNT）的社区外展图书馆服务。它考虑了初级保健人员的信息寻求行为和信息需求，以及满足这些需求的服务有效性。
方法
文献综述确定了当前背景和最佳实践领域。调查性案例研究向250名初级保健人员发放了邮政问卷，并对社区外展图书馆员进行了访谈。
结果
文献中出现了关于信息寻求行为、信息需求以及通过有效服务提供来满足用户需求的主题。外展服务在提高信息技能和在需求点提供服务方面具有价值。时间对用户和服务提供者来说都是主要限制因素。
结论
需要适当的资金来源进行投资，以支持外展图书馆服务的提供和推广。图书馆员从分享最佳实践中受益。建议持续评估外展图书馆服务。
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