Shaking up the Joint? When Mark Chassin takes over as president of the Joint Commission next year, sources say, don't expect business as usual.

The Joint Commission named Mark Chassin as its new president last week. He will take the reins from Dennis O'Leary on Jan. 1. John Toussaint, left, president of ThedaCare in Appleton, Wis., says Chassin has his work cut out for him at the Joint Commission. "The idea of compliance with processes that aren't working, in my opinion, needs to change".