Nussbaum George F
University of Oklahoma, Norman, OK, USA.
AORN J. 2007 Sep;86(3):415-22. doi: 10.1016/j.aorn.2007.08.008.
Counseling "problem employees" can be a painful experience for everyone involved. The counseling process often fails because forgiveness is not a part of organizational culture in the United States. This author stresses the need for a forgiveness plan that will enable employees to recommit to their jobs