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儿科主任的角色:导致满意度和职业倦怠的因素

Role of a pediatric department chair: factors leading to satisfaction and burnout.

作者信息

McPhillips Heather A, Stanton Bonita, Zuckerman Barry, Stapleton F Bruder

机构信息

Department of Pediatrics, University of Washington School of Medicine, Seattle, WA, USA.

出版信息

J Pediatr. 2007 Oct;151(4):425-30. doi: 10.1016/j.jpeds.2007.03.016. Epub 2007 Jun 22.

Abstract

OBJECTIVE

To determine factors associated with satisfaction and burnout in pediatric department chairs.

STUDY DESIGN

A 1-time online survey of 250 current and former pediatric chairs who were members of Association of Medical School Pediatric Department Chairs anytime between 1993 and 2005. The questionnaire included demographics, satisfaction levels, stress experienced, and time spent on various work activities. We also included the Maslach Burnout Inventory-Human Services Survey and the abbreviated Workplace Climate Questionnaire. Burnout was defined as high scores on the depersonalization or emotional exhaustion subscales of the Maslach Burnout Inventory-Human Services Survey.

RESULTS

Our response rate was 62%; most chairs (65%) reported being very satisfied with their job. Approximately 30% of chairs for <5 years experienced burnout, compared with 15% of chairs who held their positions for >5 years (P < .05). Factors associated with burnout included years as chair (odds ratio [OR], 0.9; 95% CI, 0.80-0.99), >1 night worked per week (OR, 5.9; 95% CI, 1.5-22.9), high workload (OR, 3.0; 95% CI, 1.3-6.7), and lack of supportive work environment (OR, 2.2; 95% CI, 1.1-4.2).

CONCLUSION

Steps should be taken to decrease burnout in chairs, including policies that promote physician well being as integral to successful departments.

摘要

目的

确定与儿科系主任满意度和职业倦怠相关的因素。

研究设计

对1993年至2005年期间曾为医学院儿科系主任协会成员的250名现任和前任儿科系主任进行一次性在线调查。问卷包括人口统计学信息、满意度水平、经历的压力以及在各项工作活动上花费的时间。我们还纳入了马氏职业倦怠量表-人类服务调查和简化的工作场所氛围问卷。职业倦怠被定义为在马氏职业倦怠量表-人类服务调查的去个性化或情感耗竭子量表上得分较高。

结果

我们的回复率为62%;大多数系主任(65%)报告对其工作非常满意。任职<5年的系主任中约30%经历了职业倦怠,而任职>5年的系主任中这一比例为15%(P<.05)。与职业倦怠相关的因素包括担任系主任的年限(优势比[OR],0.9;95%置信区间[CI],0.80 - 0.99)、每周值夜班>1次(OR,5.9;95%CI,1.5 - 22.9)、工作量大(OR,3.0;95%CI,1.3 - 6.7)以及缺乏支持性的工作环境(OR,2.2;95%CI,1.1 - 4.2)。

结论

应采取措施降低系主任的职业倦怠,包括将促进医生福祉作为成功科室不可或缺部分的政策。

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