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[管理者工作压力强度与职业倦怠综合征的评估]

[Evaluation of the intensity of stress at work and burnout syndrome in the managers].

作者信息

Jabłkowska Karolina, Borkowska Alina

机构信息

Z Zakładu Psychologii Lekarskiej Uniwersytetu Medycznego w Lodzi.

出版信息

Med Pr. 2005;56(6):439-44.

Abstract

BACKGROUND

Burn out syndrome is connected with the intensity of stress at work. It is a common problem among people who work in management departments. This significantly decreased the effectiveness of work and the quality of psychosocial functioning. The purpose of the study was to establish the dependence between occupational stress and burnout syndrome in the group of managers.

MATERIAL AND METHODS

The studied group consisted of 73 managers, aged 27-55 years. The Perceived Job Stress Questionnaire and Maslach Burnout Inventory (MBI) were used in this study.

RESULTS

The data obtained revealed significant intensity of stress filling at work in evaluated group. The most stressful factors occur: psychical balance of work, lack of rewards, social contacts and uncertainty at work. The highest risk of burnout syndrome is associated with symptoms of emotional exhaustion and depersonalization.

CONCLUSIONS

Higher intensity of occupational stress is connected with the greater intensification of burnout syndrome in investigated group of managers.

摘要

背景

职业倦怠综合征与工作压力强度相关。这是管理部门工作人员中常见的问题。这显著降低了工作效率和心理社会功能质量。本研究的目的是确定管理者群体中职业压力与职业倦怠综合征之间的相关性。

材料与方法

研究组由73名年龄在27 - 55岁之间的管理者组成。本研究使用了职业压力感知问卷和马氏职业倦怠量表(MBI)。

结果

所获得的数据显示,被评估组工作中的压力强度很大。最具压力的因素包括:工作的心理平衡、缺乏奖励、社交联系和工作中的不确定性。职业倦怠综合征的最高风险与情感耗竭和去个性化症状相关。

结论

在所调查的管理者群体中,较高强度的职业压力与职业倦怠综合征的更严重程度相关。

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