Brennan P F, Taft S H, Kahana E, Silvers J B, Zurakowski T L, Bolek B, Emmons H, Jones P K
Case Western Reserve University, Cleveland, OH.
J Soc Health Syst. 1991;3(2):5-21.
Hospital services account for over 40% of the total U.S. expenditure on health care. A key to the provision of effective and efficient hospital services rests on an adequate number of qualified nursing staff. The demand for qualified nurses continues to outstrip the existing and anticipated supply. In addition, hospitals face a growing public accountability for quality patient care. To meet these challenges, hospitals must develop innovative strategies to strengthen hospital nursing and improve patient care. A major challenge to the industrial engineer/health systems engineer is how to best design the hospital system of the future. The purpose of this paper is to enumerate common problems experienced in hospitals and to describe the innovative solutions to these problems proposed by hospitals across the nation.
医院服务占美国医疗保健总支出的40%以上。提供有效且高效的医院服务的关键在于拥有足够数量的合格护理人员。对合格护士的需求持续超过现有及预期的供应。此外,医院在优质患者护理方面面临着日益增加的公众问责。为应对这些挑战,医院必须制定创新策略以加强医院护理并改善患者护理。工业工程师/卫生系统工程师面临的一项重大挑战是如何最佳地设计未来的医院系统。本文的目的是列举医院中常见的问题,并描述全国各医院针对这些问题提出的创新解决方案。