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检查你的医疗机构的生命体征:运营评估的重要性。

Checking your practice's vital signs: the importance of operational assessments.

作者信息

Ingram Christine

机构信息

The Coker Group, 1000 Mansell Exchange West, Suite 310, Alpharetta, GA 30022, USA.

出版信息

J Med Pract Manage. 2008 Jan-Feb;23(4):209-11.

Abstract

Every medical practice has essential functions that are critical to thriving in a competitive and challenging environment. Just as you check your patients' vital signs when they present for an encounter, your practice requires ongoing assessment of its performance. Do you know your practice's pulse rate? This article provides a systematic process for how to complete a full operational assessment of your practice's vital functions. Discussions include why assessments are important, what data to gather, who to involve, when and why to use an outside party, and what to do with the results.

摘要

每家医疗诊所都有一些基本功能,这些功能对于在竞争激烈且充满挑战的环境中蓬勃发展至关重要。就像你在患者就诊时检查他们的生命体征一样,你的诊所也需要对其绩效进行持续评估。你知道你的诊所的脉搏率吗?本文提供了一个系统流程,介绍如何对你的诊所的重要功能进行全面的运营评估。讨论内容包括评估为何重要、要收集哪些数据、让谁参与、何时以及为何要聘请外部机构,以及如何处理评估结果。

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