Morris Zoe Slote, Gannon Maria
Department of Engineering, University of Cambridge, Cambridge, UK.
Int J Qual Health Care. 2008 Aug;20(4):271-6. doi: 10.1093/intqhc/mzn019. Epub 2008 May 20.
To investigate which aspects of treatment satisfaction are the best predictors of improved health, improved mental health and achievement of abstinence in drug misuse treatment services.
Data were collected as part of the Drug Outcome Research in Scotland study, a prospective cohort study designed to evaluate drug misuse treatment provided in Scotland. Data were collected using a structured interview. Participants were recruited between 1 October 2001 and 30 June 2002. Follow-up interviews were carried out approximately 8 months later. Logistic regression analysis is used to explore client satisfaction with treatment on outcomes, using the Treatment Perceptions Questionnaire (discussed in Marsden et al., Assessing client satisfaction with treatment for substance use problems and the development of the Treatment Perceptions Questionnaire (TPQ). Addict Res 2000;8:455-70).
Prison, residential and community facilities.
A total of 841 drug users starting a new episode of drug treatment in Scotland in 2000-01.
Methadone, substitute drugs other than methadone, residential rehabilitation, residential detoxification and non-clinical.
Reported improvements in physical health, mental health and abstinence.
Client satisfaction predicted positive outcomes, independent of treatment setting. Predicting abstinence and improved physical and mental health were the items: 'I have received the help that I was looking for' and 'The staff have helped to motivate me to sort out my problems'.
Feeling that treatment is appropriate, finding staff motivating, and having enough time to sort out problems are important aspects of satisfaction with treatment among users of drug treatment services who achieved positive treatment outcomes. Services should seek to provide more individualized services based on understanding of individual client needs. This may require longer treatment periods and greater client involvement.
探讨在药物滥用治疗服务中,治疗满意度的哪些方面是健康改善、心理健康改善及实现戒断的最佳预测指标。
数据收集是苏格兰药物治疗结果研究的一部分,这是一项前瞻性队列研究,旨在评估苏格兰提供的药物滥用治疗。数据通过结构化访谈收集。参与者于2001年10月1日至2002年6月30日招募。约8个月后进行随访访谈。使用逻辑回归分析,通过治疗认知问卷(如Marsden等人所述,评估客户对物质使用问题治疗的满意度以及治疗认知问卷(TPQ)的开发。《成瘾研究》2000年;8:455 - 70)来探讨客户对治疗结果的满意度。
监狱、住院设施和社区设施。
2000 - 2001年在苏格兰开始新的药物治疗疗程的841名吸毒者。
美沙酮、除美沙酮外的替代药物、住院康复、住院戒毒和非临床治疗。
报告的身体健康、心理健康和戒断方面的改善。
客户满意度可预测积极结果,与治疗环境无关。预测戒断以及身体和心理健康改善的项目是:“我得到了我所寻求的帮助”和“工作人员帮助激励我解决问题”。
对于取得积极治疗结果的药物治疗服务使用者而言,感觉治疗合适、发现工作人员有激励作用以及有足够时间解决问题是治疗满意度的重要方面。服务机构应基于对个体客户需求的理解,寻求提供更个性化的服务。这可能需要更长的治疗期和客户更多的参与。