Zusman J
Am J Psychiatry. 1976 Nov;133(11):1300-5. doi: 10.1176/ajp.133.11.1300.
Program evaluation--the use of scientific techniques to measure the value of an agency's work--has become the focus of major attention and enthusiasm in mental health service planning and administration. However, the author points out that completed program evaluation studies are few in number and provide no evidence of great impact on the operation of programs or agencies and that unrealistic enthusiasm for program evaluation can lead to unrealistic rejection when performance fails to reach promise. He concludes that program evaluation should be applied only when it can have an impact, i.e., in a limited number of carefully selected cases.
项目评估——运用科学技术来衡量一个机构工作的价值——已成为心理健康服务规划与管理中主要关注和热衷的焦点。然而，作者指出，已完成的项目评估研究数量稀少，且没有证据表明对项目或机构的运作产生了重大影响，并且对项目评估不切实际的热情可能导致在绩效未达预期时产生不切实际的否定态度。他总结认为，只有当项目评估能够产生影响时才应予以应用，也就是说，仅适用于少数经过精心挑选的案例。
