Reed Richard L, Roeger Leigh S, Reinfeld-Kirkman Nova, Howard Sara L
Department of General Practice, Flinders University, Adelaide, SA, Australia.
Med J Aust. 2008 Jul 21;189(2):95-9. doi: 10.5694/j.1326-5377.2008.tb01929.x.
To determine the timeliness of access to general practitioner appointments in South Australia.
Face-to-face interviews with a random and representative sample of South Australians living in metropolitan Adelaide and country towns with a population of 1000 or more in 2007.
2507 people aged 15 years and over who had seen a GP in the previous 12 months.
Waiting times for obtaining an appointment with a GP, patients' perceptions about appointment waiting times, and waiting times at the GP's surgery.
Most respondents reported that for their last visit with a GP, they were able to be seen on the same day (39%) or within 1 or 2 working days (33%); 20% waited more than 2 working days for their appointment. Nine per cent of respondents (159/1764) reported waiting more than 2 working days because an earlier appointment was not available. Respondents reporting lower levels of household income were more likely to report longer waits for GP appointments. Most respondents (78%) felt that they were able to make a GP appointment as soon as they thought necessary. At the surgery, 46% of respondents were seen within 15 minutes, but 13% waited 45 minutes or longer.
In general, access to GPs is timely, and most South Australians reported that for their last GP visit they were able to make an appointment as soon as they thought was necessary.
确定南澳大利亚州全科医生预约就诊的及时性。
2007年对居住在阿德莱德都会区和人口1000及以上乡村城镇的南澳大利亚人进行随机抽样且具代表性的面对面访谈。
2507名年龄在15岁及以上且在过去12个月内看过全科医生的人。
获得全科医生预约的等待时间、患者对预约等待时间的看法以及在全科医生诊所的等待时间。
大多数受访者表示，他们上次看全科医生时，能够在当天就诊（39%）或在1至2个工作日内就诊（33%）；20%的人等待预约的时间超过2个工作日。9%的受访者（159/1764）表示等待超过2个工作日是因为没有更早的预约。报告家庭收入水平较低的受访者更有可能报告等待全科医生预约的时间更长。大多数受访者（78%）认为他们能够在认为有必要时尽快预约全科医生。在诊所，46%的受访者在15分钟内就诊，但13%的人等待了45分钟或更长时间。
总体而言，看全科医生是及时的，大多数南澳大利亚人表示，他们上次看全科医生时能够在认为有必要时尽快预约。
