Heidrich Oliver, Harvey Joan, Tollin Nicola
Safety, Environment and Quality Management (SEQM), Newcastle Upon Tyne, NE6 1LL, United Kingdom.
Waste Manag. 2009 Feb;29(2):965-73. doi: 10.1016/j.wasman.2008.04.013. Epub 2008 Sep 14.
Stakeholder approaches have been applied to the management of companies with a view to the improvement of all areas of performance, including economic, health and safety, waste reduction, future policies, etc. However no agreement exists regarding stakeholders, their interests and levels of importance. This paper considers stakeholder analysis with particular reference to environmental and waste management systems. It proposes a template and matrix model for identification of stakeholder roles and influences by rating the stakeholders. A case study demonstrates the use of these and their ability to be transferred to other circumstances and organizations is illustrated by using a large educational institution.
利益相关者方法已被应用于公司管理，旨在改善包括经济、健康与安全、减少废物、未来政策等所有绩效领域。然而，对于利益相关者、他们的利益以及重要性水平，尚无共识。本文特别针对环境和废物管理系统进行利益相关者分析。它提出了一个模板和矩阵模型，通过对利益相关者进行评级来识别其角色和影响力。一个案例研究展示了这些方法的使用，并且通过一个大型教育机构说明了它们转移到其他情况和组织的能力。
