Williams David M
Fitch & Associates, USA.
EMS Mag. 2008 Aug;37(8):100-4.
Many EMS managers are struggling with a new workforce challenge that has snuck up on them: for the first time ever the workforce is populated with four distinct generations working side by side. Each has needs different from their managers' and unique ideas about their ideal workplace. How can you satisfy them all? By understanding and managing to each of the generations.