Silveria Richard, Alliegro Debra, Nudd Steven
Partners HealthCare, Charlestown, MA, USA.
Healthc Financ Manage. 2008 Nov;62(11):72-8, 80.
Healthcare organizations that want to undertake a patient administrative/revenue management transformation should: Define the vision with underlying business objectives and key performance measures. Strategically partner with key vendors for business process development and technology design. Create a program organization and governance infrastructure. Develop a corporate design model that defines the standards for operationalizing the vision. Execute the vision through technology deployment and corporate design model implementation.
希望进行患者管理/收入管理转型的医疗保健组织应:明确愿景,确定潜在业务目标和关键绩效指标。与关键供应商建立战略合作伙伴关系,以开展业务流程开发和技术设计。创建一个项目组织和治理架构。开发一个企业设计模型,以定义实现愿景的运营标准。通过技术部署和企业设计模型实施来执行愿景。