Phelps R L, Hennen N R
J Nurs Staff Dev. 1991 Jan-Feb;7(1):27-30.
The Nursing Care Technician Program at Ochsner Foundation Hospital in New Orleans, Louisiana, is specifically designed to enable the nurse to plan, provide, and evaluate patient care while delegating tasks to assistive personnel. This article describes the institution's approach to role development, reviews the planning, implementation, and evaluation process, and provides an analysis of associated costs, benefits, and patient outcomes of the program.
