van der Wal Rena, Globerman Judith
Staffing Innovation and Organizational Development at Vancouver Coastal Health, Canada.
Healthc Manage Forum. 2008 Autumn;21(3):29-34. doi: 10.1016/s0840-4704(10)60272-4.
This paper reports on the intervention phase of a participatory action study designed to improve the practice environment within a critical care unit in a research teaching hospital. The intervention strategy involved the hiring of a facilitator who worked with unit staff to engage in a process of addressing their priority issues related to the practice environment. Examples of interventions included staff retreats, communication workshops, task groups and leadership training. Challenges and key learnings are reported.
本文报告了一项参与式行动研究的干预阶段，该研究旨在改善一家研究型教学医院重症监护病房的实践环境。干预策略包括聘请一名协调员，该协调员与科室工作人员合作，参与解决与实践环境相关的优先问题。干预措施包括员工务虚会、沟通工作坊、任务小组和领导力培训。报告了面临的挑战和主要经验教训。
