Guillory B A, Riggin O Z
Clin Nurse Spec. 1991 Fall;5(3):170-3.
A nursing staff is an open system that involves constant interactions with other members, patients, and other systems within the hospital environment on an ongoing basis. These constant interactions can contribute to conflict, ambiguity, stress, and strain in the nursing system. Nursing staff support groups are beginning to emerge as an integral part of the health care system. These nursing staff support groups may assist the nursing staff in managing conflict, ambiguity, stress, and strain. The authors explore and present a proposed nursing staff support group model that focuses on the development of the components, i.e., group stressors, clinician's knowledge base, stressed group and effective group behaviors, the clinician's role and expected group outcomes.
护理人员是一个开放系统，持续不断地与医院环境中的其他成员、患者以及其他系统进行互动。这些持续的互动可能导致护理系统中出现冲突、模糊性、压力和紧张。护理人员支持小组正开始成为医疗保健系统的一个组成部分。这些护理人员支持小组可能会帮助护理人员应对冲突、模糊性、压力和紧张。作者探讨并提出了一个拟议的护理人员支持小组模型，该模型侧重于各组成部分的发展，即小组压力源、临床医生的知识库、压力群体和有效群体行为、临床医生的角色以及预期的小组成果。
