Zangaro George A, Johantgen Meg
University of Maryland Baltimore School of Nursing, 655 W. Lombard St., 4th floor, Baltimore, MD 21201, USA.
Mil Med. 2009 Jan;174(1):76-81. doi: 10.7205/milmed-d-04-1307.
Because of the increasing use of civilian registered nurses to supplement the nursing staff at U.S. Navy hospitals, it is imperative to understand the factors that influence satisfaction in both Navy and civilian nurses in military hospitals. This study sought to expand knowledge of satisfaction in hospital-based active duty Navy registered nurses and federal civilian nurses. Respondents completed a survey with a response rate of 42% (N=496). The survey was designed using well-known satisfaction models and included measures of work attitudes, work setting, and demographic characteristics. Linear regression models explained 51% of the variance in job satisfaction for Navy nurses and 55% for civilian nurses. Routinization had the strongest significant negative association with job satisfaction for Navy and civilian nurses. Supervisor support was significantly associated with satisfaction for Navy nurses although coworker support was a significant factor for civilians. These findings have implications for nurse administrators and health care executives who desire to retain nurse employees.
由于美国海军医院越来越多地使用文职注册护士来补充护理人员,因此必须了解影响军事医院中海军护士和文职护士满意度的因素。本研究旨在拓展对现役海军注册护士和联邦文职护士满意度的认识。受访者完成了一项调查,回复率为42%(N = 496)。该调查采用了知名的满意度模型进行设计,包括工作态度、工作环境和人口统计学特征等方面的测量。线性回归模型解释了海军护士工作满意度方差的51%,文职护士为55%。常规化对海军护士和文职护士的工作满意度具有最强的显著负相关。主管支持与海军护士的满意度显著相关,而同事支持对文职人员来说是一个重要因素。这些发现对希望留住护士员工的护士管理人员和医疗保健管理人员具有启示意义。