Kendall Elizabeth, Muenchberger Heidi
Centre for National Research on Disability and Rehabilitation Medicine and Disability and Rehabilitation Research Unit, Griffith University, Brisbane, Australia.
Work. 2009;32(1):27-37. doi: 10.3233/WOR-2009-0813.
The main aim of this research was to investigate the impact of stressors and supports present in both work and non-work domains on occupational health. Using a multi-dimensional survey (SWS-Survey of Occupational Health), the relationships between personal and environmental stress and support was determined for a sample of stress injury claimants (n = 60) and non-claimants (n = 570). A series of regression analyses found significant differences between claimants and non-claimants for both stressors and supports. Poor mental health was best predicted by stress scales for claimants and non-claimants. However, for non-claimants, work support was found to be a significant determinant of outcome. Good mental health was best predicted by support scales for non-claimants, but only by personal support for claimants. Overall, these findings highlighted the influential role of work and personal supports in mitigating the negative impact of stress as well as promoting well-being in the workplace. Specifically, employers must recognise the impact of worker's subjective appraisal of their circumstances and focus on facilitating occupational well-being among their employees.
本研究的主要目的是调查工作领域和非工作领域中存在的压力源和支持因素对职业健康的影响。通过一项多维调查(SWS - 职业健康调查),确定了压力损伤索赔者样本(n = 60)和非索赔者样本(n = 570)中个人与环境压力及支持之间的关系。一系列回归分析发现,索赔者和非索赔者在压力源和支持因素方面存在显著差异。对于索赔者和非索赔者而言,压力量表最能预测心理健康状况不佳。然而,对于非索赔者来说,工作支持是结果的一个重要决定因素。非索赔者的支持量表最能预测心理健康状况良好,但对于索赔者而言,只有个人支持能起到这样的作用。总体而言,这些发现凸显了工作支持和个人支持在减轻压力负面影响以及促进职场幸福感方面的重要作用。具体而言,雇主必须认识到员工对自身情况主观评估的影响,并专注于促进员工的职业幸福感。