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全国电话服务与产品调查。聋人和听力障碍者的观点。

National survey on telephone services and products. The views of deaf and hard-of-hearing people.

作者信息

Bowe F G

机构信息

Department of Counseling, Research Special Education, and Rehabilitation, Hofstra University, New York.

出版信息

Am Ann Deaf. 1991 Jul;136(3):278-83. doi: 10.1353/aad.2012.0451.

DOI:10.1353/aad.2012.0451
PMID:1950951
Abstract

A national study of 128 deaf and hard-of-hearing adults aged 18 to 70 years found that they are willing to pay as much as $15 per month for new telephone-based information services, in part because they are frustrated with what they regard as inadequate access to the nation's telecommunications network. The services they most want are "enhanced 911," fire, police, and other life and safety services. A majority wants the telecommunications network equipped with speech recognition capabilities as soon as the state-of-the-art permits, so that they can gain full access to network-based services. These findings suggest that changes in the national telecommunications policy might enhance the lives of deaf and hard-of-hearing adults. Policy changes might also permit them, as well as younger deaf Americans, to benefit more from the recently enacted Americans with Disabilities Act and to benefit more from other rights and services promoting access to work, education, and independent living.

摘要

一项针对128名年龄在18岁至70岁之间的成年聋人和重听人士的全国性研究发现,他们愿意每月支付高达15美元来获取新的基于电话的信息服务,部分原因是他们对自己认为国家电信网络接入不足感到沮丧。他们最想要的服务是“增强型911”、消防、警察以及其他生命和安全服务。大多数人希望在技术允许的情况下尽快为电信网络配备语音识别功能,以便他们能够全面接入基于网络的服务。这些发现表明,国家电信政策的改变可能会改善成年聋人和重听人士的生活。政策变化还可能使他们以及美国年轻的聋人更多地受益于最近颁布的《美国残疾人法案》,并更多地受益于其他促进就业、教育和独立生活的权利及服务。

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