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[通过人力资源开发促进工作场所健康 第一部分:预防心理压力资格计划的制定与评估]

[Workplace health promotion through human resources development part I: development and evaluation of qualification programme for prevention of psychic stresses].

作者信息

Zimber A, Gregersen S, Kuhnert S, Nienhaus A

机构信息

SRH Hochschule Heidelberg, Fakultät für Sozial- und Verhaltenswissenschaften, Heidelberg.

出版信息

Gesundheitswesen. 2010 Apr;72(4):209-15. doi: 10.1055/s-0029-1214403. Epub 2009 Jun 16.

Abstract

Caregivers of the residents in nursing homes are exposed to a high degree of physical and mental stress. The first part of this article deals with the development and evaluation of an intervention programme aiming at the staff's qualification to deal with these stresses. The main purpose of the programme was the improvement of the caregiver's methodical, social and self-care competences. A controlled study design was applied to evaluate the training effects. Seventeen homes for the elderly and nursing homes were involved in the pilot study. All participants of the intervention group (eleven homes) assessed their competences, their job conditions and their mental health status at the beginning and at the end of the training. The participants of the control group (six homes) assessed these aspects at the same time, but had no training in between. Furthermore, the intervention group took part in a third survey about twelve weeks after the intervention had been finished. Among the training participants, particularly the self-care skills improved (p=0.01). In addition, occupational stress could be reduced (p=0.01) and the climate with the residents enhanced (p=0.06). Compared to the changes also observed in the control group, statistically significant effects only confined to the change of the climate with the residents (p=0.01). In sum, the evaluation confirms the programme's success to develop the caregiver's professional competences in order to reduce their job stress. Further follow-up-studies are needed to investigate the long-term influence of behavioural prevention programmes like this on employee's health.

摘要

养老院居民的护理人员面临着高度的身心压力。本文的第一部分探讨了一项干预计划的制定与评估,该计划旨在提升员工应对这些压力的能力。该计划的主要目的是提高护理人员的方法能力、社交能力和自我护理能力。采用了对照研究设计来评估培训效果。17家养老院参与了试点研究。干预组的所有参与者(11家养老院)在培训开始和结束时评估了他们的能力、工作条件和心理健康状况。对照组的参与者(6家养老院)在同一时间评估了这些方面,但在此期间没有接受培训。此外,干预组在干预结束约12周后参加了第三次调查。在培训参与者中,特别是自我护理技能得到了提高(p = 0.01)。此外,职业压力得以减轻(p = 0.01),与居民之间的氛围得到改善(p = 0.06)。与对照组中也观察到的变化相比,具有统计学意义的影响仅局限于与居民之间氛围的变化(p = 0.01)。总之,评估证实了该计划在培养护理人员专业能力以减轻其工作压力方面的成功。需要进一步的后续研究来调查此类行为预防计划对员工健康的长期影响。

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