Kinstler Daniel P, Johnson Raymond W, Richter Anke, Kocher Kathryn
Naval Hospital Pensacola, Pensacola, Florida, USA.
J Health Organ Manag. 2008;22(6):614-26. doi: 10.1108/14777260810916588.
The Navy Nurse Corps is part of a team of professionals that provides high quality, economical health care to approximately 700,000 active duty Navy and Marine Corps members, as well as 2.6 million retired and family members. Navy Nurse Corps manpower management efficiency is critical to providing this care. This paper aims to focus on manpower planning in the Navy Nurse Corps.
DESIGN/METHODOLOGY/APPROACH: The Nurse Corps manages personnel primarily through the recruitment process, drawing on multiple hiring sources. Promotion rates at the lowest two ranks are mandated, but not at the higher ranks. Retention rates vary across pay grades. Using these promotion and attrition rates, a Markov model was constructed to model the personnel flow of junior nurse corps officers.
Hiring sources were shown to have a statistically significant effect on promotion and retention rates. However, these effects were not found to be practically significant in the Markov model. Only small improvements in rank imbalances are possible given current recruiting guidelines. Allowing greater flexibility in recruiting practices, fewer recruits would generate a 25 percent reduction in rank imbalances, but result in understaffing. Recruiting different ranks at entry would generate a 65 percent reduction in rank imbalances without understaffing issues.
Policies adjusting promotion and retention rates are more powerful in controlling personnel flows than adjusting hiring sources. These policies are the only means for addressing the fundamental sources of rank imbalances in the Navy Nurse Corps arising from current manpower guidelines.
ORIGINALITY/VALUE: The paper shows that modeling to improve manpower management may enable the Navy Nurse Corps to more efficiently fulfill its mandate for high-quality healthcare.
海军护士团是专业团队的一部分,为约70万名现役海军和海军陆战队成员以及260万名退休人员和家属提供高质量、经济高效的医疗保健服务。海军护士团的人力管理效率对于提供这种护理至关重要。本文旨在聚焦海军护士团的人力规划。
设计/方法/途径:护士团主要通过招聘流程管理人员,利用多种招聘来源。最低两级的晋升率是规定的,但较高级别的晋升率并非如此。留用率因薪资等级而异。利用这些晋升和损耗率,构建了一个马尔可夫模型来模拟初级护士团军官的人员流动。
研究表明,招聘来源对晋升率和留用率有统计学上的显著影响。然而,在马尔可夫模型中,这些影响在实际中并不显著。根据当前的招聘指导方针,职级失衡只能有小幅改善。如果在招聘实践中给予更大的灵活性,减少招聘人数将使职级失衡减少25%,但会导致人员短缺。入职时招聘不同职级的人员将使职级失衡减少65%,且不存在人员短缺问题。
调整晋升率和留用率的政策在控制人员流动方面比调整招聘来源更有效。这些政策是解决海军护士团因当前人力指导方针而产生的职级失衡根本问题的唯一手段。
原创性/价值:本文表明,通过建模改善人力管理可能使海军护士团更有效地履行其提供高质量医疗保健的使命。