Monteiro Michele Mota, Figueiredo Virginia Paiva, Machado Maria de Fátima Antero Sousa
Universidade de Fortaleza, Fortaleza, CE, Brasil.
Rev Esc Enferm USP. 2009 Jun;43(2):358-64. doi: 10.1590/s0080-62342009000200015.
The objective of this study was to learn about strategies to develop binding between patients and Family Health Program (FHP) professionals at a basic health unit in the city of Fortaleza-CE. This descriptive and qualitative study was performed in August and September 2007 in Fortaleza, Ceará, Brazil. Study informants were the 12 professionals working in the family health program teams. Data was collected through interviews and organized in the form of subject discourse categories, based on the Collective Subject Discourse technique, and analyzed according to the literature. The study complied with inherent ethical issues regarding research involving human beings. The professionals understand bond as relationship, complicity and trust. They believe that service organization, commitment and respect are indispensable to consolidate this process, which can be established with groups, user embracement and home visits. Emphasis is given to the importance of developing bonding in the Family Health Program as a strategy to improve health care.
本研究的目的是了解在巴西塞阿拉州福塔雷萨市的一个基层卫生单位,发展患者与家庭健康计划(FHP)专业人员之间联系的策略。这项描述性定性研究于2007年8月和9月在巴西塞阿拉州福塔雷萨市开展。研究对象为在家庭健康计划团队中工作的12名专业人员。通过访谈收集数据,并根据集体主体话语技术,以主体话语类别形式进行整理,然后依据文献进行分析。该研究遵循了涉及人类研究的固有伦理问题。专业人员将联系理解为关系、默契和信任。他们认为服务组织、投入和尊重对于巩固这一过程不可或缺,这一过程可通过小组活动、接纳用户和家访来建立。强调了在家庭健康计划中发展联系作为改善医疗保健策略的重要性。