光学行业的质量控制：从镜片检查的工作分析到培训计划，一个实验案例研究。

Quality control in the optical industry: From a work analysis of lens inspection to a training programme, an experimental case study.

机构信息

Université de Bourgogne, Laboratoire d'Etude de l'Apprentissage et du Développement (LEAD-CNRS, UMR 5022), Pôle AAFE, Esplanade Erasme, 21065 Dijon, BP 26513, France.

出版信息

Appl Ergon. 2010 Jan;41(1):150-60. doi: 10.1016/j.apergo.2009.07.004. Epub 2009 Sep 10.

DOI:10.1016/j.apergo.2009.07.004

PMID:19747675

Abstract

A cognitive work analysis of quality inspection in the optical industry has been carried out in order to devise a training programme. The task concerned the inspection of high quality human eyeglass lenses. We conducted an experimental investigation of defect detection and acceptability decision-making tasks in 18 experts and novice inspectors. Detection and decision-making were investigated together and separately in two experimental sessions. We showed the effect of expertise on reaction times and errors, and we described the cognitive processes of novice inspectors. On the basis of the processing differences between the two groups, a training programme for new inspectors was devised and described. Finally, training effects were tested.

摘要

为了设计一个培训方案，我们对光学行业的质量检查进行了认知工作分析。任务涉及到高质量的人眼镜片检查。我们在 18 名专家和新手检查员中进行了缺陷检测和可接受性决策任务的实验研究。在两个实验中，我们分别对检测和决策进行了研究。我们展示了专业知识对反应时间和错误的影响，并描述了新手检查员的认知过程。基于两组之间的处理差异，为新检查员设计并描述了一个培训方案。最后，测试了培训效果。