Department of Psychology, College of Arts and Sciences, University of South Florida, Tampa, Florida, USA.
Med Educ. 2009 Nov;43(11):1062-8. doi: 10.1111/j.1365-2923.2009.03430.x.
Emotional intelligence (EI), the ability to perceive emotions in the self and others, and to understand, regulate and use such information in productive ways, is believed to be important in health care delivery for both recipients and providers of health care. There are two types of EI measure: ability and trait. Ability and trait measures differ in terms of both the definition of constructs and the methods of assessment. Ability measures conceive of EI as a capacity that spans the border between reason and feeling. Items on such a measure include showing a person a picture of a face and asking what emotion the pictured person is feeling; such items are scored by comparing the test-taker's response to a keyed emotion. Trait measures include a very large array of non-cognitive abilities related to success, such as self-control. Items on such measures ask individuals to rate themselves on such statements as: 'I generally know what other people are feeling.' Items are scored by giving higher scores to greater self-assessments. We compared one of each type of test with the other for evidence of reliability, convergence and overlap with personality.
Year 1 and 2 medical students completed the Meyer-Salovey-Caruso Emotional Intelligence Test (MSCEIT, an ability measure), the Wong and Law Emotional Intelligence Scale (WLEIS, a trait measure) and an industry standard personality test (the Neuroticism-Extroversion-Openness [NEO] test).
The MSCEIT showed problems with reliability. The MSCEIT and the WLEIS did not correlate highly with one another (overall scores correlated at 0.18). The WLEIS was more highly correlated with personality scales than the MSCEIT.
Different tests that are supposed to measure EI do not measure the same thing. The ability measure was not correlated with personality, but the trait measure was correlated with personality.
情绪智力(EI),即感知自我和他人情绪、理解、调节和以生产方式使用这些信息的能力,被认为在医疗保健的提供和接受中都很重要。有两种类型的 EI 测量方法:能力和特质。能力和特质测量在构建的定义和评估方法上有所不同。能力测量将 EI 视为跨越理性和感性之间边界的一种能力。这种测量方法的项目包括给一个人看一张人脸的图片,并询问被画人感觉什么情绪;通过将测试者的反应与关键情绪进行比较来对这些项目进行评分。特质测量包括与成功相关的非常广泛的非认知能力,例如自我控制。这种测量方法的项目要求个人对这样的陈述进行自我评估:“我通常知道其他人的感受。”通过给予更高的自我评估分数来对项目进行评分。我们比较了每种类型的测试中的一种与另一种,以证明其在可靠性、收敛性和与个性的重叠方面的证据。
一年级和二年级医学生完成了迈耶-萨洛维-卡鲁索情绪智力测试(MSCEIT,一种能力测试)、黄和罗情绪智力量表(WLEIS,一种特质测试)和行业标准人格测试(神经质-外向性-开放性[NEO]测试)。
MSCEIT 显示出可靠性问题。MSCEIT 和 WLEIS 彼此之间相关性不高(总分相关性为 0.18)。WLEIS 与人格量表的相关性高于 MSCEIT。
不同的旨在测量 EI 的测试并未测量相同的内容。能力测试与人格无关,但特质测试与人格相关。