Campbell Robert James
Health Services and Information Management, College of Allied Health Sciences, East Carolina University, Greenville, North Carolina, USA.
Health Care Manag (Frederick). 2009 Oct-Dec;28(4):328-43. doi: 10.1097/HCM.0b013e3181bded32.
This article explores the idea of how to create a winning organizational culture. By definition, a winning organizational culture is one that is able to make current innovations stick, while continuously changing based on the demands of the marketplace. More importantly, the article explores the notion that a winning organizational culture can have a profound impact on the conscious of the workforce, helping each individual to become a better, more productive person, who provides important services and products to the community. To form a basis toward defining the structure of what a winning organization culture looks like, 4 experts were asked 12 questions related to the development of an organizational culture. Three of the experts have worked intimately within the health care industry, while a fourth has been charged with turning around an organization that has had a losing culture for 17 years. The article provides insight into the role that values, norms, goals, leadership style, familiarity, and hiring practices play in developing a winning organizational culture. The article also emphasizes the important role that leaders perform in developing an organizational culture.
本文探讨了如何创建成功组织文化的理念。从定义上讲，成功的组织文化是一种能够使当前创新得以持续，同时根据市场需求不断变革的文化。更重要的是，本文探讨了这样一种观念，即成功的组织文化能够对员工的意识产生深远影响，帮助每个个体成为更优秀、更高效的人，为社会提供重要的服务和产品。为了奠定定义成功组织文化结构的基础，向4位专家询问了12个与组织文化发展相关的问题。其中3位专家在医疗行业有深入工作经验，而另一位则负责扭转一个拥有17年失败文化的组织。本文深入探讨了价值观、规范、目标、领导风格、熟悉程度和招聘实践在发展成功组织文化中所起的作用。本文还强调了领导者在发展组织文化中所扮演的重要角色。
