Department of Work and Organizational Psychology, Erasmus University Rotterdam, 3000 DR Rotterdam, the Netherlands.
J Appl Psychol. 2009 Nov;94(6):1562-71. doi: 10.1037/a0017525.
This study of 62 dyads of employees (N = 124) examined the crossover of work engagement-a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption. We hypothesized that work engagement crosses over from an employee (the actor) to his or her colleague (the partner) on a daily basis. The frequency of daily communication was expected to moderate the crossover of daily work engagement, which in turn would relate to colleagues' daily performance. Participants first filled in a general questionnaire and then completed a diary study over 5 consecutive workdays. The hypotheses were tested with multilevel analyses, using an actor-partner interdependence model. Results confirmed the crossover of daily work engagement, but only on days when employees within a dyad interacted more frequently than usual. Moreover, we found that actor's work engagement (particularly vigor), when frequently communicated, had a positive indirect relationship with partner's performance through partner's work engagement. Finally, results showed that actor's vigor was negatively related to partner's performance when communication was low. However, this negative effect was counteracted when mediated by the vigor of the partner.
这项涉及 62 对员工(N=124)的研究考察了工作投入的交叉影响——一种积极、充实、与工作相关的心态,其特点是活力、奉献和专注。我们假设工作投入会从员工(主体)交叉到他或她的同事(伙伴),这是基于日常的基础。我们预计日常沟通的频率会调节日常工作投入的交叉,而这反过来又会影响同事的日常表现。参与者首先填写一份综合问卷,然后在连续 5 个工作日内完成一份日记研究。采用演员-伙伴相互依存模型,使用多层次分析对假设进行了检验。结果证实了日常工作投入的交叉影响,但仅在主体相互作用比平时更频繁的日子里才会出现。此外,我们发现,当主体的工作投入(尤其是活力)频繁交流时,通过伙伴的工作投入,对伙伴的表现有积极的间接影响。最后,结果表明,当沟通频率较低时,主体的活力与伙伴的表现呈负相关。然而,当由伙伴的活力进行中介时,这种负面影响会被抵消。