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评论:对领导力的呼吁:学术医疗中心在通过绩效评估推动卫生系统可持续改善方面的作用。

Commentary: A call to leadership: the role of the academic medical center in driving sustainable health system improvement through performance measurement.

作者信息

Nedza Susan M

机构信息

Department of Emergency Medicine, Feinberg School of Medicine of Northwestern University, Chicago, Illinois, USA.

出版信息

Acad Med. 2009 Dec;84(12):1645-7. doi: 10.1097/ACM.0b013e3181bf9c9c.

Abstract

As the government attempts to address the high cost of health care in the United States, the issues being confronted include variations in the quality of care administered and the inconsistent application of scientifically proven treatments. To improve quality, methods of measurement and reporting with rewards or, eventually, penalties based on performance, must be developed. To date, well-intentioned national policy initiatives, such as value-based purchasing, have focused primarily on the measurement of discrete events and on attempts to construct incentives. While important, the current approach alone cannot improve quality, ensure equitability, decrease variability, and optimize value. Additional thought-leadership is required, both theoretical and applied. Academic medical centers' (AMCs') scholarly and practical participation is needed. Although quality cannot be sustainably improved without measurement, the existing measures alone do not ensure quality. There is not enough evidence to support strong measure development and, further, not enough insight regarding whether the existing measures have their intended effect of enhancing health care delivery that results in quality outcomes for patients. Perhaps the only way that the United States health care system will achieve a standard of quality care is through the strong embrace, effective engagement, intellectual insights, educational contributions, and practical applications in AMCs. Quality will never be achieved through public policies or national initiatives alone but instead through the commitment of the academic community to forward the science of performance measurement and to ensure that measurement leads to better health outcomes for our nation.

摘要

在美国政府试图解决医疗保健成本高昂的问题时,所面临的问题包括所提供医疗服务质量的差异以及科学验证疗法的应用不一致。为了提高质量,必须制定基于绩效给予奖励甚至最终给予惩罚的测量和报告方法。迄今为止,诸如基于价值的采购等善意的国家政策举措主要侧重于离散事件的测量以及构建激励措施的尝试。虽然这些很重要,但仅靠目前的方法无法提高质量、确保公平性、减少变异性并优化价值。还需要更多的理论和应用方面的思想引领。学术医疗中心(AMC)在学术和实践方面的参与必不可少。虽然没有测量就无法持续提高质量,但仅靠现有的测量方法并不能确保质量。没有足够的证据支持强有力的测量方法开发,而且对于现有测量方法是否能达到其增强医疗服务提供从而为患者带来优质结果的预期效果,也缺乏足够的见解。也许美国医疗保健系统实现优质护理标准的唯一途径是通过学术医疗中心的大力支持、有效参与、学术见解、教育贡献和实际应用。仅靠公共政策或国家举措永远无法实现质量目标,而要通过学术界致力于推进绩效测量科学并确保测量能为我们国家带来更好的健康结果来实现。

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