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市民远程医疗保健服务系统的开发与评估:台北的案例研究

The development and evaluation of the Citizen Telehealth Care service System: case study in Taipei.

作者信息

Yu Chun, Yang Jhih-Jyun, Chen Ju-Cheng, Liu Chien-Sheng, Chen Chien-Cheng, Lin Mu-Lien, Liu Pei-Ling, Yao Grace, Lin Chii-Wann

机构信息

Institute of Biomedical Engineering, National Taiwan University, Taipei, Taiwan.

出版信息

Annu Int Conf IEEE Eng Med Biol Soc. 2009;2009:6095-8. doi: 10.1109/IEMBS.2009.5334945.

DOI:10.1109/IEMBS.2009.5334945
PMID:19965258
Abstract

Because of the rapid aging population in Taiwan and the trend of fewer children, people are looking into technical solutions for continuous/intermittent monitoring of vital signs in the home setting environment and the interactions between family members. In this study we developed a smart medical services system for managing chronic disease, called Citizen Telemedical Care service System (CTCS). The system integrates biosignal measurement, hypertension risk estimation expert system, clinic appointment service, video communication service, medical assistance referral, health frequency program record, and health/hygiene education. The demo version CTCS is exhibited in the center of INSIGHT opened for visit and trial use. In order to verify the demand and acceptability of the system and services, we have interviewed 251 volunteers with a questionnaire survey with the help from Taipei City Government. The results showed that people have positive expectation about the service program for health care and the capability of home devices. They also expressed high motivation on learning to use the system and to participate in the program. According to the evaluation results, the system is processing a small user test led by Taipei City Government, in order to further verify the acceptability and satisfaction of the system.

摘要

由于台湾人口快速老龄化以及少子化趋势,人们正在探寻技术解决方案,以实现对家庭环境中生命体征的持续/间歇性监测以及家庭成员之间的互动。在本研究中,我们开发了一种用于管理慢性病的智能医疗服务系统,称为市民远程医疗照护服务系统(CTCS)。该系统集成了生物信号测量、高血压风险评估专家系统、门诊预约服务、视频通信服务、医疗协助转诊、健康频率计划记录以及健康/卫生教育。CTCS演示版在开放参观和试用的INSIGHT中心展出。为了验证系统和服务的需求及可接受性,我们在台北市政府的协助下,通过问卷调查对251名志愿者进行了访谈。结果显示,人们对医疗保健服务项目和家用设备的功能抱有积极期望。他们还表现出很高的学习使用该系统并参与项目的积极性。根据评估结果,该系统正在由台北市政府牵头进行小规模用户测试,以进一步验证系统的可接受性和满意度。

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