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打造有吸引力(健康)的工作环境所需的九种架构与领导实践。

Nine structures and leadership practices essential for a magnetic (healthy) work environment.

作者信息

Kramer Marlene, Schmalenberg Claudia, Maguire Patricia

机构信息

Health Science Research Associates, Apache Junction, Arizona, USA.

出版信息

Nurs Adm Q. 2010 Jan-Mar;34(1):4-17. doi: 10.1097/NAQ.0b013e3181c95ef4.

Abstract

Improving clinical nurse work environments is a major challenge faced by nurse executives today. To meet this challenge, nurse leaders must implement the "right" structures and best leadership practices so that clinical nurses can engage in the work processes and relationships that are empirically linked to quality patient outcomes. What are these "right" structures and best leadership practices? Meta-analyses of 2 sets of publications were used to identify organizational structures and best leadership practices essential to a healthy work environment, that is, a work environment that enables them to engage in the work processes and relationships needed for quality patient care outcomes. The first set was 12 publications from 7 professional organizations/regulatory bodies that advocated forces, hallmarks, and standards for a healthy work environment. The second set was 18 publications from the Essentials of Magnetism structure-identification studies, in which the aggregated results from 1300 interviews with staff nurse, manager, and physician "experts" were compared with the agency results. Broadening the categories and final aggregation yielded the 9 most important and influential structures essential to a quality work environment. Suggestions for implementing these structures are provided.

摘要

改善临床护士的工作环境是当今护士管理人员面临的一项重大挑战。为应对这一挑战,护士领导者必须实施“正确的”架构和最佳领导实践,以便临床护士能够参与到与优质患者护理结果存在实证关联的工作流程和关系之中。这些“正确的”架构和最佳领导实践是什么呢?通过对两组出版物进行荟萃分析,来确定对健康工作环境至关重要的组织结构和最佳领导实践,即一种能使护士参与到优质患者护理结果所需的工作流程和关系中的工作环境。第一组是来自7个专业组织/监管机构的12篇出版物,这些出版物倡导健康工作环境的要素、特点和标准。第二组是来自磁石医院结构识别研究要点的18篇出版物,其中将对1300名护士、护士长和医生“专家”进行访谈的汇总结果与机构结果进行了比较。拓宽类别并最终汇总得出了对优质工作环境至关重要的9个最重要且最具影响力的架构。文中还提供了实施这些架构的建议。

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