Clinical Safety Research Unit, Department of Surgery and Cancer, Imperial College London, UK.
Int J Surg. 2010;8(2):164-6. doi: 10.1016/j.ijsu.2009.12.007. Epub 2010 Jan 4.
Safety and quality of healthcare provision are affected by a number of factors. These factors include the clinical skills of the treating surgeon or other physician, but also the way practitioners think and behave as members of a healthcare team, and the clinical environment in which care is provided. We first discuss Bahal et al.'s paper as a demonstration of the Systems Approach to clinical performance and patient safety. We then highlight recent advances driven by the Systems Approach in understanding and measuring clinical decision-making, teamworking, and the clinical environment. We conclude that human factors research can provide an understanding of how to balance conflicting opinions and priorities in clinical care with the best interests of the patient, in a manner which allows each doctor to fulfil their duty of care.
医疗保健服务的安全性和质量受到许多因素的影响。这些因素包括治疗外科医生或其他医生的临床技能,但也包括从业者作为医疗团队成员的思维和行为方式,以及提供护理的临床环境。我们首先讨论 Bahal 等人的论文,将其作为临床绩效和患者安全的系统方法的范例。然后,我们强调了系统方法在理解和衡量临床决策、团队合作和临床环境方面的最新进展。我们的结论是,人为因素研究可以提供一种理解,即如何在临床护理中平衡冲突的意见和优先事项与患者的最佳利益,以允许每个医生履行其护理责任。