Perreault Michel, White Noé Djawn, Fabrès Eric, Landry Michel, Anestin Annélie S, Rabouin Daniel
Douglas University Institute, 6875 Boulevard LaSalle, Montréal, Québec, Canada.
Eval Program Plann. 2010 Nov;33(4):410-7. doi: 10.1016/j.evalprogplan.2009.12.003. Epub 2010 Jan 20.
The objective of this study was to evaluate the relationship between perceived improvement and client satisfaction in a methadone maintenance treatment population. A secondary objective was to evaluate the psychometric properties of the Perceived Improvement Questionnaire (PIQ).
DATA SOURCES/STUDY SETTING: Two hundred and thirty-two clients of a methadone maintenance treatment program filled out self-reported questionnaires and two open-ended questions measuring their perceived improvement and their level of satisfaction with the services received.
Correlation analyses revealed a significant relationship between participants' perceived improvement and their level of satisfaction with services received throughout their treatment. A factor analysis identified 3 sub-scales of the PIQ: emotional health, social relations and physical health. The PIQ's internal consistency and construct validity supported the adequacy of the metric properties of the questionnaire.
Further research is needed to investigate the link between clients' input and treatment satisfaction in different substance abuse populations. The scale's potential to provide valuable information such as clinical assessment and program evaluation should be explored.
本研究的目的是评估美沙酮维持治疗人群中感知到的改善与客户满意度之间的关系。次要目的是评估感知改善问卷（PIQ）的心理测量特性。
数据来源/研究背景：一个美沙酮维持治疗项目的232名客户填写了自我报告问卷以及两个开放式问题，这些问题用于测量他们感知到的改善情况以及对所接受服务的满意度水平。
相关性分析显示，参与者在整个治疗过程中感知到的改善与他们对所接受服务的满意度水平之间存在显著关系。一项因素分析确定了PIQ的3个分量表：情绪健康、社会关系和身体健康。PIQ的内部一致性和结构效度支持了该问卷测量特性的充分性。
需要进一步研究来调查不同药物滥用人群中客户反馈与治疗满意度之间的联系。应探索该量表提供诸如临床评估和项目评估等有价值信息的潜力。
