Smeltzer C H, Vrba P D
University of Chicago Hospital, Illinois.
J Nurs Adm. 1991 Apr;21(4):45-54.
The primary purpose of most regulatory agencies is to insure that standards for patient care are defined and adequately supported by policy, procedure, and organizational structure. In addition, the regulatory agency evaluates the effectiveness of the organization in implementing and monitoring the standards for providing safe, quality patient care. The objectives of regulatory agencies do not differ significantly from the major responsibilities of nursing administration. Despite similar accountabilities between the surveyor of the regulatory agency and the nurse administrator of an organization, there may be a great deal of anxiety and stress before an accreditation visit. A method of understanding the standards, developing tools to monitor compliance with the standards, educating staff regarding the standards, and assuring nursing practice is in compliance with the standards is presented. A mechanism for organizing materials and information for the survey that will be effective for ongoing monitoring of standards is also discussed.
大多数监管机构的主要目的是确保患者护理标准得到明确界定,并通过政策、程序和组织结构获得充分支持。此外,监管机构会评估该组织在实施和监督提供安全、优质患者护理标准方面的有效性。监管机构的目标与护理管理的主要职责并无显著差异。尽管监管机构的检查员与组织的护士管理人员的职责类似,但在认证访问之前可能会有大量的焦虑和压力。本文介绍了一种理解标准、开发监测标准合规性的工具、对员工进行标准教育以及确保护理实践符合标准的方法。还讨论了一种为调查组织材料和信息的机制,该机制将有效地持续监测标准。