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医疗保健服务当前面临的挑战以及营销能力所带来的机遇。

Current challenges for healthcare services and the opportunities created by the marketing abilities.

作者信息

Popa Florian, Purcărea Theodor, Purcărea Victor Lorin, Raţiu Monica

机构信息

Carol Davila University of Medicine and Pharmacy, Bucharest, Romania.

出版信息

J Med Life. 2008 Jan-Mar;1(1):16-22.

Abstract

Life is changing dramatically, market position as part of life is becoming more and more important, and marketing, considered a key cultural architect of nowadays that involves voluntary relation exchanges between the communicating partners, is placing the patient in the center of most adequate action towards the medical future which represents his life quality. We think that the moment has come to resort to marketing as a new method to identify innovation opportunities in healthcare services' delivery, considering that the high quality of healthcare services, answering to demands of healthcare systems' consumers, represents a well recognized priority for the European citizens. Consequently, the model of "healthcare business" has to rely on the value for patient by creating competition concerning the results at medical condition level.

摘要

生活正在发生巨大变化,作为生活一部分的市场地位变得越来越重要,而营销作为当今关键的文化构建要素,涉及传播伙伴之间的自愿关系交换,正将患者置于关乎其生活质量的医疗未来最适当行动的中心。我们认为,现在是时候采用营销作为一种新方法来识别医疗服务提供中的创新机会了,因为高质量的医疗服务满足医疗系统消费者的需求,这是欧洲公民公认的优先事项。因此,“医疗业务”模式必须通过在医疗状况层面创造关于结果的竞争来依赖对患者的价值。

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