Mancilla Desla, Moczygemba Jackie
West Suburban College, Oak Park, IL, USA.
Perspect Health Inf Manag. 2009 Sep 16;6(Fall):1e.
The crime of medical identity theft is a growing concern in healthcare institutions. A mixed-method study design including a two-stage electronic survey, telephone survey follow-up, and on-site observations was used to evaluate current practices in admitting and registration departments to reduce the occurrence of medical identity theft. Survey participants were chief compliance officers in acute healthcare organizations and members of the Health Care Compliance Association. Study results indicate variance in whether or how patient identity is confirmed in healthcare settings. The findings of this study suggest that information systems need to be designed for more efficient identity management. Admitting and registration staff must be trained, and compliance with medical identity theft policies and procedures must be monitored. Finally, biometric identity management solutions should be considered for stronger patient identification verification.
医疗身份盗窃犯罪在医疗机构中日益受到关注。一项混合方法研究设计，包括两阶段电子调查、电话调查跟进和现场观察，被用于评估入院和登记部门当前的做法，以减少医疗身份盗窃的发生。调查参与者是急性医疗机构的首席合规官和医疗保健合规协会的成员。研究结果表明，在医疗环境中确认患者身份的方式或是否确认患者身份存在差异。这项研究的结果表明，需要设计更高效的身份管理信息系统。必须对入院和登记工作人员进行培训，并且必须监测对医疗身份盗窃政策和程序的遵守情况。最后，应考虑采用生物识别身份管理解决方案，以进行更严格的患者身份验证。
