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医师倡导者是提高抗生素处方质量的关键。

Physician champions are key to improving antibiotic prescribing quality.

作者信息

Aagaard Eva M, Gonzales Ralph, Camargo Carlos A, Auten Ruthann, Levin Sara K, Maselli Judith, Metlay Joshua

机构信息

University of Colorado, Denver School of Medicine, Aurora, USA.

出版信息

Jt Comm J Qual Patient Saf. 2010 Mar;36(3):109-16. doi: 10.1016/s1553-7250(10)36019-3.

Abstract

BACKGROUND

The previously reported IMPAACT study was a cluster randomized controlled trial of a patient and physician educational intervention designed to reduce antibiotic prescribing for acute respiratory tract infections (ARIs) in emergency departments (EDs) in the United States. On average, the intervention resulted in a modest improvement in antibiotic prescribing behavior at the end of Year 1 and further improvement after Year 2. Yet the intervention's impact was large at some sites but minimal or even negative at others. A study was undertaken to identify organizational factors that influenced the effectiveness (Organizational Effect Modifiers [OEMs]) of the intervention.

METHODS

Focus groups of nurses and ED staff and semistructured interviews of local project leaders, nurse managers, and quality improvement (QI) officers were performed at seven EDs across the United States. Effectiveness of the local project leader, institutional emphasis on patient satisfaction ratings, and institutional history with and approach to QI were initially identified as key potential OEMs. Two investigators independently read the transcripts for each site and, using prespecified rating scales, rated the presence of each OEM.

FINDINGS

The perceived effectiveness of the local project leader was most strongly linked to the effectiveness of the intervention. Perceived institutional emphasis on patient satisfaction and institutional history of and approach to QI (top down or bottom up) did not appear to be closely linked with intervention effectiveness.

DISCUSSION

An effective local leader to serve as a physician champion was key to the success of this project. Organizational factors modify the effectiveness of QI interventions targeting individual physician performance and should be addressed during program implementation.

摘要

背景

先前报道的IMPAACT研究是一项整群随机对照试验,该试验针对美国急诊科急性呼吸道感染(ARI)患者及医生开展教育干预,旨在减少抗生素的使用。平均而言,该干预措施在第1年末使抗生素处方行为有适度改善,第2年后进一步改善。然而,该干预措施在一些地点效果显著,但在其他地点效果甚微甚至产生负面影响。因此开展了一项研究,以确定影响该干预措施有效性的组织因素(组织效应修饰因素[OEMs])。

方法

在美国7个急诊科对护士和急诊科工作人员进行焦点小组访谈,并对当地项目负责人、护士长和质量改进(QI)官员进行半结构化访谈。最初确定当地项目负责人的有效性、机构对患者满意度评分的重视程度以及机构的QI历史和方法为关键潜在OEMs。两名研究人员独立阅读每个地点的访谈记录,并使用预先指定的评分量表对每个OEM的存在情况进行评分。

结果

当地项目负责人的感知有效性与干预措施的有效性关联最为紧密。机构对患者满意度的感知重视程度以及QI的机构历史和方法(自上而下或自下而上)似乎与干预效果没有密切关联。

讨论

有一位有效的当地领导者作为医生倡导者是该项目成功的关键。组织因素会改变针对个体医生表现的QI干预措施的有效性,在项目实施过程中应予以关注。

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