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分析与评论。一位火星人的初级保健处方:彻底改革医生的工作日。

Analysis & commentary. A Martian's prescription for primary care: overhaul the physician's workday.

机构信息

Weill Cornell Medical College, New York City, NY, USA.

出版信息

Health Aff (Millwood). 2010 May;29(5):785-90. doi: 10.1377/hlthaff.2010.0133.

Abstract

What would a Martian arriving on earth think about how U.S. primary care physicians spend their time? She or he would probably reach the same conclusions as this essay: that a new model for primary care should not be based on physicians' seeing a high volume of patients. On the contrary, physicians should see a relatively small number of patients, perhaps eight to ten daily. Thus liberated, they could spend more time with patients who need it; could have adequate time to communicate via phone and e-mail with patients, physicians, home health nurses, and other providers; and could actively coordinate the care of the practice's population of patients. Although articles about new care models such as the patient-centered medical home imply that physicians should work differently, they rarely mention this fundamental transformation of the workday. I suggest reasons for this omission and ways to overcome barriers to redesigning physicians' workday.

摘要

如果一个火星人来到地球,观察美国初级保健医生如何分配他们的时间,他/她可能会得出与本文相同的结论:初级保健新模式不应该以医生看大量病人为基础。相反,医生应该每天看相对较少的病人,也许是 8 到 10 个。这样,医生就可以解放出来,把更多的时间花在需要的病人身上;有足够的时间通过电话和电子邮件与病人、医生、家庭保健护士和其他提供者进行沟通;并能积极协调实践中病人群体的护理工作。尽管有关患者为中心的医疗之家等新型护理模式的文章暗示医生应该以不同的方式工作,但它们很少提及工作日的这种根本性转变。我提出了这种遗漏的原因,并探讨了克服重新设计医生工作日障碍的方法。

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