School of Public Health, University at Albany, State University of New York, 1 University Place, Rensselaer, NY 12144, USA.
J Am Pharm Assoc (2003). 2010 May-Jun;50(3):362-7. doi: 10.1331/JAPhA.2010.09001.
To measure the extent to which pharmacist-patient conversations are private.
Cross sectional.
New York State, April to June 2007.
No individual participants were enrolled; the study consisted of observations of the pharmacy environment and pharmacy patient-staff interactions.
Measurement of privacy-related distances in the pharmacy.
Distance between patients at the pharmacy counter and staff behind the counter, distance between patient waiting area and pharmacy counter, and distance that a pharmacy counter conversation was audible.
Observational data were recorded from 597 pharmacy staff-patient interactions in 282 pharmacies across New York State. Of the 597 interactions, 167 occurred while a second patient was within 6 ft. Of the 282 pharmacies, pharmacy staff-patient conversations were audible to observers more than 6 ft away in 229 pharmacies; 142 could be heard more than 15 ft away.
Most staff-patient conversations in the pharmacy setting are not private and, as a result, have a high potential for incidental protected health information disclosures.
测量药剂师与患者对话的私密程度。
横断面研究。
2007 年 4 月至 6 月，纽约州。
未招募个体参与者；研究包括观察药房环境和药房患者-员工互动。
测量药房中与隐私相关的距离。
药房柜台处患者与柜台后员工之间的距离、患者等候区与药房柜台之间的距离以及药房柜台对话的可听距离。
在纽约州 282 家药店中，对 597 次药店员工-患者互动进行了观察性数据记录。在 597 次互动中，有 167 次发生在第二位患者距离 6 英尺以内的情况下。在 282 家药店中，有 229 家药店的药房员工-患者对话在距离 6 英尺以上的地方可被观察者听到；142 家药店的对话在距离 15 英尺以上的地方可被听到。
在药房环境中，大多数员工-患者对话并非私密，因此有很高的机会发生偶然的保护健康信息泄露。
