Department of Pharmaceutical Care, Medical University of Warsaw, ul. Banacha 1, 02-097, Warsaw, Poland.
Int J Clin Pharm. 2013 Apr;35(2):225-9. doi: 10.1007/s11096-012-9734-z. Epub 2012 Dec 9.
Easy access favours the informative role that pharmacists play in Poland with regard to the proper use of medicinal products as well as preventing illness and promoting health.
The aim of the present study was to define situations in which patients ask a pharmacist for advice and to identify the most important factors that affect the patients’ decisions in seeking advice from a pharmacist.
n all, 101 patients (69 women, 32 men) aged 19–67 years participated in the study. The study was conducted using a structured interview research method. Patients were asked to answer a set of closed-ended questions related to their habits regarding the purchase of medicines and the factors that affected their decision to seek the advice of a pharmacist.
Factors determining the choice to contact a pharmacy.
Patients seldom asked pharmacists for advice: 77 of the patients “rarely” or “never” went to a pharmacy to consult the pharmacist. When patients did ask the pharmacist for advice, it was mainly concerning the choice of over-the-counter medicines. The most important reason for patients visiting a pharmacy for advice was the large number of pharmacies in Poland and their ease of access; the long queues of people in busy pharmacies and the lack of confidentiality in the pharmacy were considered negative factors.
The current advisory role of pharmacists in Poland seems of minimal importance to the public.
在波兰，方便获取药品使得药剂师在药品的正确使用、预防疾病和促进健康方面发挥了信息提供的作用。
本研究旨在确定患者向药剂师咨询的情况，并确定影响患者向药剂师咨询决策的最重要因素。
共有 101 名 19-67 岁的患者（69 名女性，32 名男性）参与了这项研究。研究采用结构化访谈研究方法。患者被要求回答一组与购买药品习惯以及影响他们向药剂师咨询决策的因素有关的封闭式问题。
决定选择联系药房的因素。
患者很少向药剂师咨询：77 名患者“很少”或“从不”去药店咨询药剂师。当患者确实向药剂师咨询时，主要是关于非处方药的选择。患者去药店咨询的最重要原因是波兰有大量的药店且易于获取；繁忙药店的长队和药店缺乏保密性被认为是负面因素。
目前波兰药剂师的咨询角色对公众来说似乎意义不大。
