Latta Giselle
Clinical Safety and Quality Unit, Mater Misericordiae Health Services Brisbane Limited, Brisbane, Australia.
Prof Case Manag. 2010 May-Jun;15(3):159-63. doi: 10.1097/NCM.0b013e3181e12c72.
PURPOSE/OBJECTIVES: This column traces the journey of Mater Health Services to improve the safety, quality, and consistency of its patient care by integrating evidence-based, best medical practices. Through a multidisciplinary approach of development, implementation, and ongoing improvement of care pathways, Mater Health Services shifted its focus from expected lengths of stay to the recovery milestones of individual patients.
PRIMARY PRACTICE SETTING(S): Mater Health Services Brisbane Ltd., Australia, which comprises seven private and public hospitals and a research institute.
FINDINGS/CONCLUSIONS: By instituting its vision to be an evidence-based, best practice organization, putting the patient first, Mater Health Services has created a multidisciplinary team approach to care. It has significantly improved risk management, reduced lengths of stays and healthcare costs, and increased patient and staff satisfaction.
目的/目标：本专栏追溯了马特健康服务机构通过整合循证最佳医疗实践来提高患者护理安全性、质量和一致性的历程。通过多学科方法来制定、实施和持续改进护理路径，马特健康服务机构将重点从预期住院时间转移到了个体患者的康复里程碑上。
澳大利亚布里斯班的马特健康服务有限公司，其包括七家私立和公立医院以及一家研究所。
研究结果/结论：通过树立成为循证最佳实践组织的愿景，将患者放在首位，马特健康服务机构创建了多学科护理团队方法。它显著改善了风险管理，缩短了住院时间并降低了医疗成本，同时提高了患者和员工满意度。
