Can Fam Physician. 1991 Dec;37:2576-81.
In a study of 50 referrals, family physicians were shown to choose consultants whom they trusted. They had previously worked with them or had indirect evidence, including patient reports, of their technical and communication skills and effectiveness with patients. By trial and error, "good" ones were retained and "bad" ones - including those not trusted by patients - were avoided.
在一项对 50 份转诊的研究中,家庭医生选择了他们信任的顾问。他们之前与这些顾问合作过,或者有间接证据,包括患者的报告,证明他们的技术和沟通技能以及与患者打交道的效果。通过反复试验,“好”的顾问被保留下来,而“差”的顾问——包括那些不受患者信任的顾问——则被避免。