通过基于团队的问题解决方法增强医院中层管理人员的能力。

Empowering middle managers in hospitals with team-based problem solving.

作者信息

Dailey R, Young F, Barr C

机构信息

College of Business, Drake University, Des Moines, IA.

出版信息

Health Care Manage Rev. 1991 Spring;16(2):55-63. doi: 10.1097/00004010-199101620-00010.

DOI:10.1097/00004010-199101620-00010

PMID:2055756

Abstract

A team-oriented problem-solving procedure using management project teams was developed to improve quality of care and productivity in a private, nonprofit hospital. A focus group of managers developed the procedure, endorsed by top management. The work of four manager teams that followed the procedure saved the hospital more than $500,000.

摘要

一家私立非营利性医院开发了一种以团队为导向的问题解决程序，该程序利用管理项目团队来提高医疗质量和工作效率。一个由管理人员组成的焦点小组制定了该程序，并得到了高层管理人员的认可。四个遵循该程序的管理团队的工作为医院节省了超过50万美元。