Department of Business Innovation & Development, College of Management, MingDao University, Changhua, Taiwan.
Environ Monit Assess. 2011 Apr;175(1-4):367-85. doi: 10.1007/s10661-010-1537-x. Epub 2010 Jun 23.
Green performance measure is vital for enterprises in making continuous improvements to maintain sustainable competitive advantages. Evaluation of green performance, however, is a challenging task due to the dependence complexity of the aspects, criteria, and the linguistic vagueness of some qualitative information and quantitative data together. To deal with this issue, this study proposes a novel approach to evaluate the dependence aspects and criteria of firm's green performance. The rationale of the proposed approach, namely green network balanced scorecard, is using balanced scorecard to combine fuzzy set theory with analytical network process (ANP) and importance-performance analysis (IPA) methods, wherein fuzzy set theory accounts for the linguistic vagueness of qualitative criteria and ANP converts the relations among the dependence aspects and criteria into an intelligible structural modeling used IPA. For the empirical case study, four dependence aspects and 34 green performance criteria for PCB firms in Taiwan were evaluated. The managerial implications are discussed.
绿色绩效衡量对于企业持续改进以保持可持续竞争优势至关重要。然而,由于依赖的复杂性,评估绿色绩效是一项具有挑战性的任务,包括方面、标准以及一些定性信息和定量数据的语言模糊性。为了解决这个问题,本研究提出了一种新的方法来评估企业绿色绩效的依赖方面和标准。该方法的基本原理是绿色网络平衡计分卡,即使用平衡计分卡将模糊集理论与分析网络过程(ANP)和重要性绩效分析(IPA)方法相结合,其中模糊集理论考虑了定性标准的语言模糊性,而 ANP 将依赖方面和标准之间的关系转换为可理解的结构模型,IPA 则用于分析。对于实证案例研究,评估了台湾 PCB 企业的四个依赖方面和 34 个绿色绩效标准。讨论了管理意义。