College of Medicine, Ohio State University, Columbus, Ohio, USA.
Acad Med. 2010 Oct;85(10):1609-18. doi: 10.1097/ACM.0b013e3181ee0045.
Human meaning is not given before language in and by some detached, prelinguistic domain and then labeled with words. Rather, language itself, always already ardently at play in our lives, is constitutive of the realities of our experience, opening up to us a uniquely human world. Language is the bridge between the created present and the uncreated future, affording leaders of medical schools with an underused opportunity to transform academic medicine. In creating and exchanging meaning, good leaders translate ambiguity into clear messages that convey the rationale for change and enroll others in a compelling strategy that fosters alignment and commitment. Because language influences our thinking and emotions, it is most powerful and effective for tackling challenges that rely heavily on conceptual, innovative solutions as opposed to those problems whose solutions are simple and technical in nature. However, many leaders in academic medicine spend much of their time in the domain of content, where issues are understandable, strategies are familiar, and solutions are seemingly apparent. Complex problems cannot be tackled by solely addressing content; the issue in question must be situated within an appropriate conversational context to provide a basis for action. Leaders do this by creating linguistic distinctions that prompt cognitive shifts in others, jarring them loose from their entrenched worldviews. This property of language--its ability to bring forth, out of the unspoken realm, innovative ideas and possibilities--will determine the future of our health care system and our world.
人类的意义并不是在语言之外的某个领域预先被赋予,然后用语言来标记。相反,语言本身就在我们的生活中热烈地发挥作用,它构成了我们经验的现实,为我们打开了一个独特的人类世界。语言是连接创造的现在和未创造的未来的桥梁,为医学院的领导者提供了一个未被充分利用的机会,可以改变学术医学。在创造和交流意义的过程中,优秀的领导者将模糊性转化为清晰的信息,传达变革的理由,并让其他人参与到一个引人注目的策略中,这种策略可以促进一致性和承诺。因为语言影响我们的思维和情感,所以它在处理那些严重依赖概念、创新解决方案的挑战时最为强大和有效,而不是那些解决方案简单而技术性的问题。然而,学术医学领域的许多领导者将大部分时间都花在内容领域,在这个领域,问题是可以理解的,策略是熟悉的,解决方案似乎是明显的。复杂的问题不能仅仅通过解决内容来解决;必须将问题置于适当的对话背景中,为行动提供基础。领导者通过创造语言上的区别来促使他人认知转变,使他们摆脱固有的世界观。语言的这种特性——它能够从未说出的领域中引出创新的想法和可能性——将决定我们的医疗保健系统和我们的世界的未来。