School of Management, Royal Holloway University of London, Egham, UK.
J Health Serv Res Policy. 2011 Jan;16(1):46-50. doi: 10.1258/jhsrp.2010.010001. Epub 2010 Aug 20.
Robots have long captured our imagination and are being used increasingly in health care. In this paper we summarize, organize and criticize the health care robotics literature and highlight how the social and technical elements of robots iteratively influence and redefine each other. We suggest the need for increased emphasis on sociological dimensions of using robots, recognizing how social and work relations are restructured during changes in practice. Further, we propose the usefulness of a 'service logic' in providing insight as to how robots can influence health care innovation.
机器人长期以来一直激发着我们的想象力，并在医疗保健领域得到了越来越多的应用。在本文中，我们总结、组织和批评了医疗保健机器人文献，并强调了机器人的社会和技术元素如何相互影响和重新定义。我们建议更加重视使用机器人的社会学层面，认识到在实践变革过程中社会和工作关系是如何重构的。此外，我们还提出了“服务逻辑”在提供有关机器人如何影响医疗保健创新的见解方面的有用性。
