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[职业倦怠的体征、症状及预防]

[Signs, symptoms and prevention of professional burnout].

作者信息

Bourassa M, Bolduc A, Ratté B

机构信息

Université de Montréal.

出版信息

J Dent Que. 1990 Sep;27:431-5.

PMID:2074332
Abstract

Most people are surprised to hear that many dentists suffer from burnout and that there is a lot of unhappy practitioners that would rather be elsewhere than in their dental offices. The public refers to dentistry as a profession which is quite easy to deal with, not very stressful and without surprises, a well paid one, etc. In fact, the consequences of a fixed daily routine, working with unappreciative patients, organizing the dental office and staff, coping with tight schedules, and concentrating on very small tasks result in burnout among dentists. What causes this emotional dropout or burnout among dentists? Can it be prevented or managed by practitioners? This article proposes a pattern for the evolution of burnout among dentists and enumerates the various physical and psychological signs or symptoms that could lead to the prevention and/or management of the stress and professional difficulties related to being a dentist.

摘要

大多数人听到许多牙医职业倦怠,以及有很多不开心的从业者宁愿去别的地方而不是待在他们的牙科诊所时,都会感到惊讶。公众认为牙科是一个相当容易应对、压力不大且没有意外情况、收入颇丰的职业等等。事实上,固定的日常工作、与不知感恩的患者打交道、管理牙科诊所和员工、应对紧凑的日程安排以及专注于非常小的任务,这些所带来的后果导致了牙医职业倦怠。是什么导致了牙医的这种情绪低落或职业倦怠呢?从业者能否预防或应对它呢?本文提出了一种牙医职业倦怠的演变模式,并列举了各种身体和心理上的迹象或症状,这些迹象或症状可能有助于预防和/或应对与牙医职业相关的压力和专业难题。

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