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运用层次分析法(AHP)对伊朗伊斯法罕市部分医院病案管理部门进行绩效评估:病案管理部门与层次分析法。

Performance evaluation of medical records departments by analytical hierarchy process (AHP) approach in the selected hospitals in Isfahan : medical records dep. & AHP.

机构信息

Health Information Technology Department, Isfahan University of Medical Sciences, Isfahan, Iran.

出版信息

J Med Syst. 2012 Jun;36(3):1165-71. doi: 10.1007/s10916-010-9578-9. Epub 2010 Sep 1.

DOI:10.1007/s10916-010-9578-9
PMID:20809252
Abstract

Medical Records Department (MRD) is an important unit for evaluating and planning of care services. The goal of this study is evaluating the performance of the Medical Records Departments (MRDs) of the selected hospitals in Isfahan, Iran by using Analytical Hierarchy Process (AHP). This was an analytic of cross-sectional study that was done in spring 2008 in Isfahan, Iran. The statistical population consisted of MRDs of Alzahra, Kashani and Khorshid Hospitals in Isfahan. Data were collected by forms and through brainstorm technique. To analyze and perform AHP, Expert Choice software was used by researchers. Results were showed archiving unit has received the largest importance weight with respect to information management. However, on customer aspect admission unit has received the largest weight. Ordering weights of Medical Records Departments' Alzahra, Kashani and Khorshid Hospitals in Isfahan were with 0.394, 0.342 and 0.264 respectively. It is useful for managers to allocate and prioritize resources according to AHP technique for ranking at the Medical Records Departments.

摘要

医疗记录部门(MRD)是评估和规划护理服务的重要单位。本研究的目的是通过使用层次分析法(AHP)来评估伊朗伊斯法罕选定医院的医疗记录部门(MRD)的绩效。这是 2008 年春季在伊朗伊斯法罕进行的一项横断面分析研究。统计人群包括伊斯法罕 Alzahra、Kashani 和 Khorshid 医院的 MRD。数据通过表格和头脑风暴技术收集。研究人员使用专家选择软件进行分析和执行 AHP。结果显示,在信息管理方面,存档单元获得了最大的重要性权重。然而,在客户方面,入院单元获得了最大的权重。伊斯法罕 Alzahra、Kashani 和 Khorshid 医院的医疗记录部门的权重分别为 0.394、0.342 和 0.264。对于管理者来说,根据 AHP 技术对医疗记录部门进行排名,分配和优先考虑资源是很有用的。

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