特定内容电子邮件提醒对医疗服务提供者参与在线干预的影响:一项牙科基层医疗网络研究

Impact of content-specific email reminders on provider participation in an online intervention: a dental PBRN study.

作者信息

Houston Thomas K, Coley Heather L, Sadasivam Rajani S, Ray Midge N, Williams Jessica H, Allison Jeroan J, Gilbert Gregg H, Kiefe Catarina I, Kohler Connie

机构信息

Center for Health Quality, Outcomes & Economic Research, Bedford VAMC, Bedford, MA, USA.

出版信息

Stud Health Technol Inform. 2010;160(Pt 2):801-5.

DOI:
Abstract

Engaging busy healthcare providers in online continuing education interventions is challenging. In an Internet-delivered intervention for dental providers, we tested a series of email-delivered reminders - cues to action. The intervention included case-based education and downloadable practice tools designed to encourage providers to increase delivery of smoking cessation advice to patients. We compared the impact of email reminders focused on 1) general project announcements, 2) intervention related content (smoking cessation), and 3) unrelated content (oral cancer prevention focused content). We found that email reminders dramatically increased participation. The content of the message had little impact on the participation, but day of the week was important - messages sent at the end of the week had less impact, likely due to absence from clinic on the weekend. Email contact, such as day of week an email is sent and notice of new content post-ing, is critical to longitudinal engagement. Further research is needed to understand which messages and how frequently, will maximize participation.

摘要

让忙碌的医疗保健提供者参与在线继续教育干预具有挑战性。在一项针对牙科提供者的互联网干预措施中,我们测试了一系列通过电子邮件发送的提醒——行动提示。该干预措施包括基于案例的教育和可下载的实践工具,旨在鼓励提供者增加向患者提供戒烟建议的次数。我们比较了以下三种电子邮件提醒的影响:1)一般项目公告,2)与干预相关的内容(戒烟),3)不相关的内容(聚焦口腔癌预防的内容)。我们发现,电子邮件提醒显著提高了参与度。信息内容对参与度影响不大,但一周中的日期很重要——周末发送的信息影响较小,可能是因为周末诊所无人上班。电子邮件联系,比如发送电子邮件的一周中的日期以及新内容发布通知,对于长期参与至关重要。需要进一步研究以了解哪些信息以及多频繁发送能使参与度最大化。

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