ED Manag. 2010 Aug;22(8):88-9.
Emerus Emergency Hospitals, a licensed emergency specialty hospital company in Texas, has taken the bold step of guaranteeing patients they will be seen by a physician within 15 minutes or their visit is free. In the first six weeks of the policy, the deadline was missed only four times. Patients in distress are sent right back to a nurse. Complete registration takes only a few minutes. Nurses are cross-trained so that they often do not have to wait for others to complete labs or other tests. The radiology technician is in the ED and accountable to ED leadership.
埃默鲁斯急诊医院是得克萨斯州一家持有执照的急诊专科医院公司，它大胆地向患者承诺，他们将在15分钟内见到医生，否则就诊免费。在该政策实施的前六周，只有四次未达到这一期限。病情危急的患者会被直接送回护士处。完整的挂号只需几分钟。护士经过交叉培训，所以他们常常无需等待他人完成化验或其他检查。放射技师就在急诊科，且对急诊科领导负责。
