Kellogg School of Management, Northwestern University, 2001 Sheridan Rd., Evanston, IL 60208, USA.
Psychol Sci. 2010 Nov;21(11):1701-7. doi: 10.1177/0956797610385953. Epub 2010 Oct 13.
A seminal case study by Festinger found, paradoxically, that evidence that disconfirmed religious beliefs increased individuals' tendency to proselytize to others. Although this finding is renowned, surprisingly, it has never been subjected to experimental scrutiny and is open to multiple interpretations. We examined a general form of the question first posed by Festinger, namely, how does shaken confidence influence advocacy? Across three experiments, people whose confidence in closely held beliefs was undermined engaged in more advocacy of their beliefs (as measured by both advocacy effort and intention to advocate) than did people whose confidence was not undermined. The effect was attenuated when individuals affirmed their beliefs, and was moderated by both importance of the belief and open-mindedness of a message recipient. These findings not only have implications for the results of Festinger's seminal study, but also offer new insights into people's motives for advocating their beliefs.
费斯汀格的一项重要案例研究发现,具有矛盾意味的是,那些与宗教信仰相矛盾的证据反而增加了个体向他人布道的倾向。尽管这一发现广为人知,但令人惊讶的是,它从未经过实验检验,存在多种解释。我们首先检验了费斯汀格最初提出的一般性问题,即信心动摇如何影响布道?在三项实验中,那些信仰基础受到动摇的人比那些信仰没有受到动摇的人更积极地宣传自己的信仰(通过宣传努力和宣传意愿来衡量)。当个体肯定自己的信仰时,这种影响会减弱,而信仰的重要性和信息接收者的开放性也会对其产生调节作用。这些发现不仅对费斯汀格开创性研究的结果具有启示意义,还为人们宣传自己信仰的动机提供了新的见解。