Department of Management & Entrepreneurship, Baylor University, Waco, TX 76798-8006, USA.
J Occup Health Psychol. 2011 Jan;16(1):80-94. doi: 10.1037/a0021708.
Using social information processing theory, we explore how interpersonally directed deviance affects work group members who observe or are aware of these insidious behaviors. In a field study, we find that indirect knowledge of work group member interpersonal deviance leads to subsequent interpersonal deviance of a focal individual. We also find that when work group cohesion is high, direct observation of deviance is more likely to result in subsequent bystander deviance. These findings add concretely to theory and research on the bystander effects of workplace deviance.
我们运用社会信息加工理论,探讨人际定向偏差如何影响观察或知晓这些隐蔽行为的工作群体成员。在一项现场研究中,我们发现工作群体成员间接地了解人际偏差会导致相关个体随后出现人际偏差。我们还发现,当工作群体凝聚力高时,直接观察到偏差更可能导致随后旁观者出现偏差。这些发现具体地丰富了关于工作场所偏差旁观者效应的理论和研究。